FAQ

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link, so you can follow your delivery in real time.

What do I do if a product is damaged or defective when I receive it?

If a product is damaged or defective, please contact our customer service as soon as possible and we will assist you with a replacement or refund.

How do I return a product?

If you are not satisfied with your purchase, you can return the product within 14 days of receipt. Please see our returns policy for detailed instructions.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to assist you, but please note that changes may not be possible if the order has already been processed.

What payment methods do you accept?

We accept all major credit cards, debit cards, PayPal and Swish. All payments are processed securely through our payment partners.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased online and used for future purchases on our website. Perfect as a gift for someone special!

Blog post

  • Skönhetsmyter: Vad är sant och vad är falskt?

    Beauty Myths: What's True and What's False?

    The beauty world is full of advice and tips that have been circulating for years, but it's not always easy to know what actually works and what's just an old...

    Beauty Myths: What's True and What's False?

    The beauty world is full of advice and tips that have been circulating for years, but it's not always easy to know what actually works and what's just an old...

  • De bästa naturliga ingredienserna för hudvård

    The best natural ingredients for skin care

    In a world where we are becoming increasingly aware of what we apply to our skin, natural ingredients have become increasingly popular in skin care. These ingredients, which are often...

    The best natural ingredients for skin care

    In a world where we are becoming increasingly aware of what we apply to our skin, natural ingredients have become increasingly popular in skin care. These ingredients, which are often...

  • Fördelarna med att handla skönhet online

    The benefits of shopping beauty online

    In today's digital world, shopping has changed radically, and this also applies to beauty products. Shopping for beauty online has become increasingly popular and offers a range of benefits that...

    The benefits of shopping beauty online

    In today's digital world, shopping has changed radically, and this also applies to beauty products. Shopping for beauty online has become increasingly popular and offers a range of benefits that...

1 3

Can't find what you're looking for?

Write us a message on our contact us page and we will respond as soon as we can!